Privacy Policy
AavantaCraft ("we," "us," "our") respects your privacy. This policy explains what information we collect through aavantacraft.com, how we use it, and the choices you have. By using this site, you agree to the practices described below.
1. Information We Collect
We collect information you provide directly, such as when you submit a consultation request or contact form:
- Name, company name, and job title
- Email address and phone number
- Industry and details about your product interest or requirements
- Any other information you choose to include in a message to us
We also automatically collect limited technical data when you visit the site — such as browser type, device type, pages viewed, and general location — via cookies and analytics tools (e.g., Google Analytics).
2. How We Use Your Information
- To respond to consultation and contact requests
- To prepare product recommendations, samples, and quotations
- To communicate with you about your enquiry or an active order
- To improve our website and understand how visitors use it
- To send occasional updates, if you've opted in, which you can unsubscribe from at any time
We do not sell your personal information to third parties.
3. Cookies
We use cookies and similar technologies to operate the website and understand visitor behaviour. You can disable cookies through your browser settings; some site features may not function correctly if you do.
4. Sharing of Information
We may share information with trusted service providers who help us operate the business — such as email, hosting, CRM, or logistics partners — solely for the purpose of fulfilling our services to you. These providers are bound to handle your data securely and only for the purposes we specify. We may also disclose information if required by law.
5. Data Security
We take reasonable technical and organisational measures to protect your information against unauthorised access, loss, or misuse. No method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
6. Data Retention
We retain personal information for as long as necessary to fulfil the purposes described in this policy, or as required by law, after which it is securely deleted or anonymised.
7. Your Rights
Depending on your location, you may have the right to access, correct, or request deletion of your personal information. To exercise any of these rights, contact us at [hello@aavantacraft.com].
8. Children's Privacy
This website is intended for business use and is not directed at individuals under the age of 18. We do not knowingly collect information from children.
9. Changes to This Policy
We may update this policy from time to time. Changes will be posted on this page with a revised "Last updated" date.
10. Contact Us
For questions about this Privacy Policy, contact us at [hello@aavantacraft.com].